I have tried to email pictures to show the problems I am having with the laser engraver but the email address rejects any emails I don’t send through Ebay. So I’ve posted pictures and video on here in the hope that whatever the problem is, it can be identified and rectified.
These are supposed to be a light to dark greyscale test pattern
Randomly, the laser seems to shut off then restart in a different position - in this case using diagonal engraving, above where it should be.
This youtube video shows this happening after a few moments
It seems to be working fine for 45 seconds then it begins repeatedly jumping
On the box - the text jumps diagonally down and right after the first letter.
Jumps up at the first E
Up and right at the end of Special
Then jumps right in the middle of memories
I am unable to even attempt anything with a fill and the laser just runs back and forth burning one line
I have installed and uninstalled benbox, and tried t2laser, the results are the same. Any attempt to FILL horizontally results in the laser just moving back and forth along the X axis repeatedly burning the same line.
I’ve been on the benbox forum and the consensus is that there is definitely a fault with the machine, suggestions range from a faulty Nano to a faulty stepper (all belts wheels have been checked and triple checked several times over - I’ve completely dismantled and rebuilt the machine a few times, but still the results are the same).
It would be much appreciated if you could pass this information to your supplier to see if they can diagnose and rectify the fault.